Termos e Condições

É aqui que você encontra informações sobre nossas políticas legais e como elas se aplicam a você. Os documentos vinculados abaixo formam coletivamente nossos termos de uso padrão (os "Termos"). É importante que você esteja ciente desses Termos e concorde com eles antes de usar qualquer um de nossos sites, produtos ou serviços.

Termos gerais de uso

Com o que você concorda ao se inscrever para usar a Investing AI

Table of contents
1. Introduction 3
2. Product offering 3
3. Governing laws and jurisdiction 4
4. Communication with us 5
5. Account management 5
6. Know Your Customer 6
7. Negative balance protection 8
8. Force majeure events 9
9. Intellectual property rights 9
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Terms and conditions | General terms of use
General terms of use
Here you will find the more general terms and conditions (the “Terms”) that apply to your use of our products and services,
including how to communicate with us, how to manage your accounts, our anti-money laundering and anti-fraud policies, and our
intellectual property rights.
1. Introduction
1.1. Depending on the country where we are incorporated and with which your account is registered (“jurisdiction”),
the terms “we”, “us”, and “our” mean or relate to one of the following:
1.1.1. Investing AI (Europe) Limited
1.1.2. Investing AI (FX) Ltd
1.1.3. Investing AI (BVI) Ltd
1.1.4. Investing AI (V) Ltd
1.1.5. Investing AI (SVG) LLC
Deriv Holdings (Guernsey) Limited is the holding company for the above subsidiaries with the registration number
71479 and the registered address of 2nd Floor, 1 Cornet Street, St Peter Port, Guernsey, GY1 1BZ. You can find
out more about each jurisdiction under Governing laws and jurisdiction. To find out more about the products
offered by each of the above companies, please visit the Product offering section below.
1.2. These Terms are available in several languages, and we have sought to provide a faithful translation from the
English version. In the event of any difference in meaning between the English version on the Investing AI website and
any other languages, the English version shall prevail.
2. Product offering
2.1. We do not offer our services in some countries (“Restricted Countries”), including Alderney, Belarus, Canada, the
Cayman Islands, Guernsey, Hong Kong, Israel, Jersey, Jordan, Malaysia, Malta, Rwanda, Paraguay, Singapore, the
United Arab Emirates, the United States of America, or any country that has been identified by the Financial
Action Task Force (FATF) as having strategic deficiencies.
2.2. Depending on your country of residency and the products you wish to trade, your account can be registered with
only one of the Investing AI Holdings (Guernsey) Limited subsidiaries.
2.3. If you are a resident of the European Union, your account can be registered with Deriv Investments (Europe)
Limited, which offers multipliers via DTrader and contracts for difference (CFDs) based on forex, commodities,
cryptocurrencies, stocks, stock indices, and synthetic indices via Investing AI MT5.
2.4. If you are a resident of any country that is not an EU Member State or a Restricted Country, your account can be
registered with one of the following companies:
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Terms and conditions | General terms of use
2.4.1. Investing AI (FX) Ltd, which offers CFDs on forex and cryptocurrencies via Investing AI MT5 Financial STP accounts
2.4.2. Investing AI (V) Ltd, which offers CFDs on financial instruments (via Investing AI MT5 Financial accounts and Investing AI X
Financial accounts) and CFDs on synthetic indices, basket indices, and derived FX (via Investing AI MT5 Derived
accounts)
2.4.3. Investing AI (BVI) Ltd, which offers CFDs on financial instruments (via Investing AI MT5 Financial accounts) and CFDs
on synthetic indices, basket indices, and derived FX (via Investing AI MT5 Derived accounts)
2.4.4. Investing AI (SVG) LLC, which offers the following:
2.4.4.1. Digital options via DTrader
2.4.4.2. CFDs on financial instruments, synthetic indices, basket indices, and derived FX via Deriv MT5
2.4.4.3. Swap-free CFDs on selected financial and synthetic instruments
2.4.4.4. CFDs on financial instruments and synthetic indices via Investing AI X
2.5. If you have Investing AI X accounts, you are also bound by these terms.
3. Governing laws and jurisdiction
3.1. It is your responsibility as you access Investing AI to make sure that you understand and fully follow the relevant laws
and regulations of your own country. We do not support any offerings or make any solicitations that are illegal in
your country, and you cannot use your Investing AI account for such prohibited offerings. In some countries, we may not
be permitted to offer our products and services to you unless you have taken proactive steps to solicit information
about them and requested to be provided with our products and services. Access to Investing AI and the offering of
certain trades via Investing AI may also be restricted in some jurisdictions. It is your responsibility to know about the
restrictions that apply in your country of residence and to observe them, as in continuing to access our products
and services you represent to us that you are doing so legally and that, where relevant, you have solicited
information about our products and services and requested to be provided with them.
3.2. Depending on where you live, your account will be governed by the laws of the country of incorporation of the
company that your account is registered with, as set out in Clause 3.4. below. If you have registered more than
one account with more than one company, each account will be governed by the law of the country of
incorporation of the company that each individual account has been registered with. You agree to submit to the
applicable jurisdiction’s courts and bring any claim you may have before them. These courts will have sole
authority to settle any disputes that may arise between you and us.
3.3. If a court or regulatory body of competent jurisdiction declares any provision of the Terms to be invalid or
unenforceable, the rest of the Terms shall remain in full force and effect.
3.4. The applicable jurisdiction shall be one of the following:
3.4.1. Investing AI (Europe) Limited: Malta
3.4.2. Investing AI (FX) Ltd: Labuan, Territory of Malaysia
3.4.3. Investing AI (BVI) Ltd: British Virgin Islands
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Terms and conditions | General terms of use
3.4.4. Investing AI (V) Ltd: Vanuatu
3.4.5. Investing AI (SVG) LLC: St. Vincent and the Grenadines
4. Communication with us
4.1. You can contact us via our email, mobile applications, or online chat. Contact details can be found on the Contact
us page of our website.
4.2. It is your responsibility to make sure that you are able to receive the emails we send you.
5. Account management
5.1. Account opening and maintaining
To open a Investing AI account, you need to meet all of the following conditions:
5.1.1. You have read the Terms in full and have understood that you will be buying and selling trades subject to
the Terms.
5.1.2. You have read our Security and privacy statement and are aware of how we process information.
5.1.3. You are acting only for your own benefit and not for any other person or on behalf of anyone else.
5.1.4. You are 18 years of age or older.
5.1.5. You are not a resident of a Restricted Country.
5.2. Account closure
5.2.1. You can close your account yourself or ask us to close it for you. However, you can only close your
account and withdraw any pending funds if you do not have any open trade positions and have complied
with the requested Know Your Customer procedures.
5.2.2. If you do not comply with these Terms, we may close your account and, where appropriate, withhold any
funds accumulated in it.
5.3. Dormant accounts
5.3.1. If your account has not recorded any transactions for a period greater than 12 months, it will be
considered a dormant account, and we reserve the right to charge you a dormant fee of up to 25
USD/EUR/AUD/GBP or the equivalent of 25 USD in any other currency as calculated in accordance with
the current exchange rate published by XE or any other recognised data provider as at the date the
dormant fee is charged. We reserve the right to charge you a dormant fee for every six-month period that
your account remains dormant.
5.3.2. If your account has been locked or suspended and has not recorded any transactions for a period of
twelve months or more, we reserve the right to rescind your account funds.
5.3.3. If your account has been inactive for 30 days with an account balance of 1 USD/AUD/EUR/GBP or less,
your account funds will be rescinded.
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Terms and conditions | General terms of use
5.3.4. If your account is closed or blocked, you must contact our Help centre to recover funds from your
account. If your account is dormant, you can still make withdrawals.
5.3.5. Dormant Deriv MT5 and Deriv X accounts
5.3.5.1. We have the right to delete your Deriv MT5 and Deriv X demo accounts after 30 days of
inactivity.
5.3.5.2. We have the right to archive your Deriv MT5 and Deriv X real accounts after 30 days of
inactivity. To reactivate a real account, you may contact our Help centre.
5.3.5.3. Any pending funds in your Deriv MT5 or Deriv X accounts will be transferred to your Deriv
account.
6. Know Your Customer
6.1. General
6.1.1. We may, at our sole discretion or as otherwise required by law, conduct appropriate Know Your
Customer (KYC) procedures, for which you will need to register in full and provide us with specified
documents to prove your identity, address, and financial means.
6.1.2. During registration, you may need to provide your full name, address, date of birth, place of birth, country
of residence, contact number, and email address.
6.1.3. Depending on applicable regulations that govern your account, the KYC documentation that we shall
request may include, but may not be limited to the following:
6.1.3.1. Proof of identity: a clear coloured copy of an identity document, such as your national ID
card, passport, or driving licence
6.1.3.2. Proof of address: a formal document that contains your address, for example, your bank
statement, tenancy agreement, or utility bill (mobile phone bills are not accepted)
6.1.3.3. Proof of wealth: a formal document that shows your source of funds, for example, your
payslip or bank statement.
6.1.4. We may suspend your account until you provide satisfactory identification information, evidence of
identity and address, source of funds, and/or source of wealth.
6.1.5. If any of your KYC documentation expires, we have the right to request additional non-expired KYC
documentation.
6.1.6. You agree to allow your information to be disclosed to third parties for the purposes of KYC and any other
checks.
6.2. Money laundering
6.2.1. You shall not use Deriv for the purpose of money laundering.
6.2.2. Funds that originate from criminal activity shall not be accepted.
6.2.3. We will report suspicious transactions to any relevant authorities.
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Terms and conditions | General terms of use
6.2.4. We have the right to suspend, block, or cancel any account through which suspected money laundering
has taken place.
6.2.5. We have the right to check all transactions to prevent money laundering. To comply with our anti-money
laundering policy, make sure to follow the instructions below:
6.2.5.1. You must complete the account opening form and provide all requested details to establish
your identity, such as valid identification, address, email address, and personal telephone
number.
6.2.5.2. You must register personally.
6.2.5.3. You must give us all the necessary details so that we can process any withdrawal requests to
the payment method of your choice.
6.2.5.4. Withdrawals may only be paid to the account holder.
6.2.5.5. You shall not hold or pool third-party funds in your Deriv account.
6.2.5.6. You shall not sell, transfer, and/or give your account to any other person.
6.2.5.7. You shall not acquire any Investing AI account from any other person.
6.3. Fraud
6.3.1. We reserve the right to block or withhold the funds in your account, and/or suspend or close your
account, and/or cancel any request for a deposit, withdrawal, or refund of your funds if we know or have
reason to believe that one or more of the following cases is true:
6.3.1.1. Your account was opened under a false or fictitious name.
6.3.1.2. You have submitted fraudulent or tampered document(s).
6.3.1.3. You have opened more than one Investing AI account.
6.3.2. We may use the personal information that you provide to conduct anti-fraud checks.
6.3.3. The personal information that you provide may be disclosed to identity verification, credit reference, or
fraud prevention agency, which may keep a record of that information.
6.3.4. You must provide us with up-to-date, accurate, and complete information; otherwise, we have the right
to reject any information you provide that does not appear to us to be up-to-date, accurate, or complete
or request that you correct or verify any details provided.
6.3.5. We have the right to ask you for information to verify that you are following the Terms. If you do not
comply with our reasonable request for information, we may close, block, or suspend your account.
6.3.6. Your telephone conversations and/or electronic communications related to your use of Deriv may be
recorded. These recordings may be used for anti-fraud purposes in accordance with our Security and
privacy policy.
6.3.7. We reserve the right to terminate any swap-free account with a 2-week termination notice if we suspect
any fraudulent or deceitful activity associated with that account.
6.4. Warranties and indemnities
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Terms and conditions | General terms of use
6.4.1. You warrant and represent to be fully and personally responsible for settling every transaction into which
you enter through your account with us. You are responsible for ensuring that you alone control access to
your account and that no minors are granted access to the Investing AI website. You remain fully liable for any
and all positions traded on your account and for any credit card or other transactions entered into
through the Investing AI website for your account. You agree to indemnify us against any and all costs and
losses of any kind whatsoever that we may incur as a direct or indirect result of your failure to perform or
settle any such transaction entered into through the Investing AI website.
6.4.2. You are responsible for compensating us for any costs and losses that we might incur or bear as a result
of your failure to comply with any of your obligations mentioned in these Terms. This includes
indemnifying us against any costs that arise through the enforcement of any of our rights under the
Terms.
6.4.3. We reserve the right to refuse or cancel any of our services, refuse or reverse any of your trades, and
charge you the deposit and/or withdrawal fees for any reason, including but not limited to the following:
6.4.3.1. Any instance where we believe that your activity on Investing AI may be illegal in your country or state
or that it may breach any laws, regulations, instruments, ordinances, or rules
6.4.3.2. Any instance where we believe that your activity on Investing AI may breach any laws, regulations,
instruments, ordinances, or rules that govern the operation of any exchange, financial market,
or financial regulatory environment or where you make any false or misleading representation
to us breaching Clause 3.1.
6.4.3.3. Any instance where legal authorities, law enforcement agencies, or regulators approach or
contact us with a request preventing us from offering our services to you
6.4.3.4. Any instance where we may suffer any pecuniary, fiscal, or regulatory disadvantage because of
your activities on Investing AI
6.4.4. We have the right to prohibit you from trading on Investing AI and/or reverse any affected trades if, at our sole
discretion, we determine that you are in possession of insider information or have insider knowledge
relating to any financial market, issuer, or instrument, or have attempted to manipulate the market for
any financial instrument.
7. Negative balance protection
7.1. Based on your country of residence, negative balance protection might apply to you according to local regulations.
In that case, if your balance becomes negative due to Stop Out, automatic compensation will revert your balance
to zero.
7.2. The provisions of negative balance protection do not apply in the following situations:
7.2.1. When you open a trade that is considered prohibited
7.2.2. When you are a professional client or eligible counterparty
7.2.3. When a negative balance results from your breach of any of the terms of this agreement
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Terms and conditions | General terms of use
8. Force majeure events
8.1. Force majeure events are events beyond the control of either of the parties and are not reasonably foreseen. They
may include but are not limited to acts of God, war, state or governmental actions, exchange controls,
nationalisations, devaluations, forfeitures, natural disasters, terrorism, and other inevitable, unforeseeable,
unanticipated, and unpredicted events that are not dependent upon the will of the parties.
8.2. If any of the parties fail to meet its obligations under the Terms because of a force majeure event, that party shall
not be considered liable.
9. Intellectual property rights
9.1. We own all intellectual property rights in, and to all, Investing AI businesses, information, technology, and other
proprietary materials, including but not limited to the Investing AI website and products (including but not limited to all
software, concepts, methodologies, techniques, models, templates, algorithms, trade secrets, processes,
information, materials, source codes, structure, sequence, organisation, images, text, graphics, illustrations, data,
and know-how contained therein, all modifications, alterations, updates, upgrades, and enhancements thereof, all
documentation and manuals related thereto, and all other aspects of such technology or product) or their
derivatives, the name of ‘Investing AI’ or any of its derivatives, and any other names and logos and all related product
and service names, design marks and slogans, trademarks (whether registered or not) which we own or control
and make available to you through our website or otherwise. This intellectual property is under Copyright Investing AI
2023 with all rights reserved, and the word ‘Investing AI’ and the Investing AI logo are registered trademarks.
9.2. Copying and distributing such materials for non-commercial purposes are allowed only with our express written
permission on a limited basis, provided that each copy of the material remains intact.
9.3. To copy or redistribute such materials for commercial purposes or for compensation of any kind, you must: (a)
obtain our prior written permission and (b) make sure that all copies include the following notice in a clearly
visible position: ‘Copyright Investing AI  2023. All rights reserved.’ 

Termos de negociação

Regras para efetuar negócios em qualquer plataforma de negociação Investing AI

Table of contents
1. General 3
2. Options and multipliers 5
3. Contracts for difference (CFDs) 6
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Terms and conditions | Trading terms
Trading terms
When you open an account on Investing AI, you can trade options, multipliers, and contracts for difference (CFDs). Here you will find the
terms and conditions that deal more specifically with trading on Investing AI, including those regarding our trading rules, pricing policy,
payouts, manifest errors, margin, and leverage.
1. General
1.1. We have a general duty to conduct our business with you honestly, fairly, and professionally and to act in your best
interests when opening and closing trades with you.
1.2. We may impose certain rules and restrictions on the placing of market orders on Deriv. Such rules may change
from time to time according to market conditions and other factors.
1.3. We might provide you with written information from time to time by publishing it on our website or in any other
way. We make no warranties as to the accuracy of this information. This information shall under no circumstances
constitute or contain any investment advice or recommendations from us.
1.4. If you use any third-party service provider for trading, it will be your sole responsibility to ensure the safety of your
account and any trading that is conducted.
1.5. If you are employed in the banking and/or finance sector, you must not conduct trades through Deriv unless your
employer is aware of your trading and the practice does not contravene your employer’s policies.
1.6. We reserve the right to place risk limits on your account, which may affect your trading. These limits may not be
restricted to instruments and trade types. We may also impose trading volume limits on your account at our sole
discretion.
1.7. We have the right to suspend our services or terminate or reverse any trade in any circumstances where we, at
our sole discretion, decide that prices may not be accurate or cannot otherwise be determined. These situations
include, but are not limited to, the following:
1.7.1. When, as a result of political, economic, military, or monetary events (including unusual market volatility
or illiquidity) or any circumstances outside our control, responsibility, and power, our continued
operation is not reasonably possible without significantly harming our interests
1.7.2. If we determine that a price cannot be calculated for contracts
1.7.3. When any means of communication normally used in determining the price or value of any of the
contracts we offer breaks down
1.7.4. When we decide that the price or value of any of the contracts we offer cannot be quickly or accurately
determined
1.7.5. When there is an error in trading software or any other IT system
1.8. Corporate actions
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Terms and conditions | Trading terms
1.8.1. A corporate action can include but is not limited to assimilation, acquisition, bankruptcy, bonus issue,
bonus rights, cash dividend, class action, delisting, de-merger, general announcement, initial public
offering (IPO), liquidation, merger, change in par value, scheme of arrangement, stock dividend, stock
split, return of capital, and reverse stock split.
1.8.2. One or more of your trades may be affected by corporate action. In that case, we may take one or more
of the following measures:
1.8.2.1. Credit an amount to or debit an amount from your account
1.8.2.2. Restrict your account to prevent you from closing any affected trades until the corporate action
is passed
1.9. Manifest errors
1.9.1. If we have reason to believe that you have entered into a trade at a price that does not reflect a fair
market price or is acquired or sold at an abnormally low level of risk due to an undetected programming
error, bug, or glitch in our website software, market data feed, or due to contract pricing latency, data
feed error, stray quote, incorrect pricing parameter, manifest miscalculation of prices, or other obvious
error (“Manifest errors”), we have the right to cancel or reverse transactions or change the contractual
terms of that trade.
1.9.2. To decide if an error is a manifest error or not, we may take into account any relevant information,
including the state of the underlying market at the time of the error and any internal error or lack of
clarity of any information source or pronouncement. You have a duty to report to us any such problems,
errors, or suspected system inadequacies that you may experience. You will not abuse or arbitrage such
system problems or errors for profit.
1.9.3. Any amendments to the contractual terms of any executed manifestly erroneous trades shall be
reasonable and fair. These amendments may be done without your involvement and may require actions
that include, but are not limited to, the following: closing or opening positions, placing or deleting orders,
making changes in open positions, and/or deleting trades from trading history.
1.10. Conflicts policy
1.10.1. We aim to establish, maintain, and operate effective organisational and administrative arrangements to
ensure that we take all reasonable steps to prevent any conflicts of interest.
1.10.2. Due to the high degree of risk involved, which could result in the loss of your entire investment, we have
adequate internal procedures in place to make sure that you are, in all cases, treated fairly and that the
risk of damage to your interests is reduced.
1.10.3. In some of our activities, major conflicts can arise or have arisen. We try to keep a record of activities
that might give rise to a conflict of interest. We also have procedures to manage actual or potential
conflicts. These include procedures to keep appropriate independence among members of our staff who
are involved in potentially conflicting activities. The following are some of the ways we use to uphold
such independence:
1.10.3.1. Employing information barriers
1.10.3.2. Physical separation of staff
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Terms and conditions | Trading terms
1.10.3.3. Segregation of duties and responsibilities
1.10.3.4. Maintaining a policy of independence, which requires our staff to act in your best interests and
disregard any conflicts of interest when providing you with our services, or in some
circumstances to decline to act for you or a potential client in order to avoid conflicts of interest
If you wish to know about the conflicts of interest policy in more detail, email your request to artesimas@gmail.com
2. Options and multipliers
2.1. Trading restrictions
2.1.1. You understand that our options and multipliers trades are offered under the following limitations:
2.1.1.1. Digital options and multipliers trades are not usually offered in the last hour of trading in any
given market.
2.1.1.2. Digital options and multipliers trades are not usually offered during the first 10 minutes of
market trading.
2.1.1.3. During periods of high volatility (very fast market movements), digital options and multipliers
trades may be offered at prices more unfavourable to you than those offered under usual
market conditions.
2.1.1.4. Certain limits may be put on the acceptable levels for barrier and strike prices of digital options
trades. In the case of digital options, the barrier and strike prices may typically not be too close
or too far from the current underlying market level.
2.1.1.5. For multipliers trades, certain limits may be imposed on the acceptable range of multipliers and
the duration range of deal cancellation.
2.1.1.6. Market prices are updated at most once per second. If more than one tick is received in any
given second, the market price on our data feed is updated to the first valid tick received.
2.1.1.7. We do not guarantee the ability to sell a digital options trade prior to its expiration time.
2.1.1.8. Different markets may close at different times during the day due to local trading hours and
time zones.
2.1.1.9. Certain markets (such as indices) are not open throughout the day, and trading may not be
available when the markets are closed.
2.2. Data feeds and quotes
2.2.1. You acknowledge that our data feeds may slightly differ from those of others for the following reasons:
2.2.1.1. For all instruments that are offered on an over-the-counter (“OTC”) basis (without the use of a
central clearing house), e.g. foreign exchange (“FX”), there is no ‘official’ price source. Different
data feeds will contain quotes from different sources, so the resulting prices will also be
different.
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Terms and conditions | Trading terms
2.2.1.2. Market-closing time influences data feeds. The exact time of settlements for all trades on our
website may be different from other websites because of the different conventions they may
adopt (for example, some websites choose 4:00 pm NY time or 5:00 pm London time). As a
result, the open, high, low, and closing prices displayed on our website may differ from those on
other websites.
2.2.1.3. Bid and ask prices create differences in data feeds. When the market is illiquid, the data feed
may contain many bid and ask prices, even though there are no recent traded prices available.
By taking an average of the bid/ask price (i.e. bid + ask, divided by 2), a market quote is
generated that reflects the current market without necessarily deriving from a recently traded
price. Our system will generate prices from the bid and ask prices, whereas other websites
might not. As a result, our website might display ticks that do not appear in the data feeds of
other websites.
2.2.2. Weekend quotes are ignored for the purpose of trade settlement. During weekends, the FX markets may
occasionally generate prices; however, these prices are often artificial (traders sometimes take
advantage of the illiquidity of the markets during weekends to push prices up or down). To avoid settling
prices based on such artificial prices, our policy is to not count weekend prices towards trade settlement
values (except for synthetic indices and cryptocurrencies, which are open during weekends).
2.2.3. Depending on the quality of the data feeds received from our feed providers, our servers might apply a
tick filtering algorithm. The purpose of this filtering algorithm is to strip the feed of stray ticks. Stray ticks
are ticks that manifestly fall outside of the market’s current trading range; such ticks often arise due to
communication delays with an exchange or bank that provides quotes, human error, or database
problems that may arise at any point between the originator of the quote and our servers.
2.2.4. We reserve the right to make corrections to trading data if they contain any mispriced or typographically
incorrect data.
2.3. Options and multipliers pricing
2.3.1. We use our best estimate of market price movements and the expected level of interest rates, implied
volatilities, and other market conditions during the life of the financial trade to calculate the following:
2.3.1.1. The price that you pay and the payout that you receive for digital options trades
2.3.1.2. Commissions and cancellation fees on multipliers trades
The calculation is based on complex mathematics and includes a bias in our favour.
2.3.2. We make sure that we execute options trades at a price indicated or lower. During rapid market
movements, the pricing may change, and we shall either execute at zero slippage or positive slippage
(more favourable to you). If a trade exhibits negative slippage beyond an acceptable threshold, the trade
will be rejected.
2.3.3. The charting data that we provide is solely indicative and may differ from real market values.
2.3.4. If corporate actions cause an underlying instrument’s value to change, trade prices may also change.
2.3.5. If there is any dispute over the calculation of a financial trade price or the market or settlement values,
our decision shall be final and binding.
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Terms and conditions | Trading terms
3. Contracts for difference (CFDs)
3.1. Margin and leverage
3.1.1. Depending on the type of account that you hold, the leverage applied may vary. All instruments may have
their own leverage.
3.1.2. It is your responsibility to make sure that you have enough balance in your account to cover any margin
needed for opening a position.
3.1.3. To protect your portfolio from adverse market movements due to the market opening gap, we reserve
the right to decrease leverage on all offered symbols for financial accounts before the market closes and
increase it again after the market opens. It is your responsibility to ensure having enough funds available
in all of your Investing AI MT5 and Investing AI X accounts to support your positions at all times.
3.2. Stop out level
3.2.1. A stop out level may be applied in different circumstances, which include but are not limited to the
following:
3.2.1.1. The server may analyse any orders that are not under execution at the moment.
3.2.1.2. The server may delete the orders with the largest margin.
3.2.1.3. If your margin level is still under the stop out level, the next order may be deleted (orders
without margin requirements are not deleted).
3.2.1.4. If your margin level is still under the stop out level, the server may close the position with the
largest loss.
3.2.1.5. Open positions may be closed until your margin level becomes higher than the stop out level.
Additionally, for fully hedged positions, stop out may be performed on accounts having open
positions, zero margin (covered positions), and negative equity.
3.2.1.6. The default stop out level applicable to your account is published on our website. However, we
may, at our absolute discretion, change the default stop out level in your real money account.
Any changes to the stop out level may take effect immediately, and we will employ our best
efforts to provide the latest default stop out level on our website.
3.3. Commissions and charges
3.3.1. We apply a cost that is realised each time you open and close a trade, which may widen significantly in
some circumstances. This cost predominantly comprises the difference between the buying price and
the selling price (“spread”). We may, at our reasonable discretion, change the spread.
3.3.2. All prices for financial instruments quoted on our platforms for CFD trading are from liquidity sources
available in the market and are therefore regarded as tradable prices. Any slippage (the difference
between the order price and execution price when orders are filled) from the shown price during the
execution of the order is considered to be a change in underlying prices in the market. Slippage may
7
Terms and conditions | Trading terms
increase significantly at the daily bank rollovers. By accepting this agreement, you acknowledge that we
do not offer you any frivolous quotes.
3.3.3. If you keep any FX trading positions open overnight, an interest adjustment will be made to your trading
account to compensate for the cost of keeping your position open. The interest adjustment (or swap
rate) is charged daily. It is based on interbank lending rates, in addition to a fee that is calculated based
on your trade value and charged for every night that your position is held. The swap rate also depends on
the amount of time and/or number of days that you hold your positions open:
3.3.3.1. If you keep a position open past the swap calculation time, you will be subjected to the basic
swap rate.
3.3.3.2. Since it takes two days for FX transactions to settle, positions that are still open on Wednesday
at the swap calculation time will be charged three times the swap rate to account for weekends
— a standard practice for all FX brokers.
3.3.3.3. Our swap rate may also be adjusted to take public holidays in any jurisdiction into account.
3.3.4. Swap-free accounts do not incur any swap charges, whether positive or negative, for holding positions
overnight.
3.3.5. We do not charge an admin fee for maintaining a swap-free account. However, this condition may change
at any time, and we may impose admin fees with prior notice to the clients.
3.3.6. We reserve the right to remove any instrument from the swap-free account offerings upon giving a
two-week notice to clients to close any open positions on those instruments.
3.3.7. We reserve the right to switch trading to close-only for some or all of the swap-free account offerings
upon giving a two-week notice to clients.
3.4. Order execution
3.4.1. When we execute orders on your behalf, we have a duty to provide you with best execution. Best
execution means that we must take reasonable steps to obtain the best possible result for you when
executing your order according to your instructions. We will endeavour to follow your instructions as far
as reasonably possible, acting in accordance with our duty of best execution. These specific instructions
include, but are not limited to, the following:
3.4.1.1. The price at which your order will be executed
3.4.1.2. The timeframe or duration of the contract as defined by your order execution instructions
We always adhere to our best execution obligations and act in your best interest; however, sometimes,
your specific instructions might prevent us from achieving the best possible result.
3.4.2. Trade confirmation is in real time: once you click on ‘Buy’ or ‘Sell’, your trade is confirmed.
3.4.3. We will act on any instructions that you give us, or appear to give us, in relation to margin trading
services provided through the Investing AI MT5 and Investing AI X trading platforms. However, we are not obliged to
act on any instructions that you give us, and we are not obliged to give you any reasons for declining to
do so. Instructions that you give us are considered final, and you cannot revoke them. It is your
8
Terms and conditions | Trading terms
responsibility to make sure that the instructions you give us are accurate and reflect your trading
decisions.
3.4.4. Our order execution policy includes a set of procedures designed to obtain the best possible execution
result for you. To do so, we consider the following factors:
3.4.4.1. Price and cost: The price at which the transaction in relation to your order is executed and the
cost of executing your order, which predominantly comprises spreads, are taken into
consideration.
3.4.4.2. Speed: Due to the online nature of our business, there is a small delay between an order being
entered and the same order being executed on the server. Any significant delay can have
negative impacts for you; we, therefore, monitor the latency between the time your order is
entered and executed.
3.4.4.3. Likelihood of execution: We seek to ensure that all placed orders are executed; however, this is
not always possible due to material difficulties or unusual circumstances. Whenever we
become aware of any material difficulty in relation to the proper execution of an order, we will
inform you of the issue as soon as reasonably possible.
3.4.4.4. Likelihood of settlement: When markets are volatile, our trading platform runs across a high
number of concurrent online users, high volumes of client orders, and a high number of
imported price ticks. As part of our best execution policy, we seek to ensure that our platform
runs smoothly under such unstable conditions, and we take all reasonable steps to safeguard
the continuity and regularity of our services.
3.4.5. Our execution policy cannot and does not guarantee that when we enter into trades with you, the price
will always be better than a price that is or might have been available elsewhere.
3.4.6. For some trades, there may be no functioning or open market or exchange on which the reference
product is traded at the time of your order. In such cases, we endeavour to determine a fair underlying
price based on a number of factors, such as price movements on associated markets, other market
influences, and information about your order.
3.4.7. Our commitment to providing you with best execution does not mean that we owe you any fiduciary
responsibilities over and above the specific regulatory obligations placed on us or as may be otherwise
contracted between you and us.
3.4.8. We shall regularly monitor the effectiveness of our order execution policy. From time to time, we shall
check the venues that form the basis of our trade pricing, and if we detect that best execution is not
achieved consistently, we may change our execution arrangements.

Divulgação de riscos

Um aviso para ajudá-lo(a) a entender os riscos que podem surgir quando você negocia na Investing AI

Table of contents
1. General trading risks 3
2. Cryptocurrency trading risks 4
3. CFD trading risks 4
4. Digital options and multipliers trading risks 5
5.Investing AI P2P risks 5
Terms and conditions | Risk disclosure
3
Risk disclosure
Here you will find the terms and conditions that specifically deal with the risks you may be exposed to by using our online
services as applicable to you (the “Risk Terms”).
1. General risks
1.1. The services offered on Investing AI are only suitable for you if you can afford to bear the loss of all the money you invest
through Investing AI and if you understand and have experienced the risks involved in such trades. International currency
or commodity prices are highly volatile and difficult to predict. Therefore, no trade purchased in our system can be
considered a safe trade, irrespective of whether the payout exceeds the premium amount or not.
1.2. Our services are provided on an execution-only basis. We will never give you financial or investment advice. The only
purpose of providing information on our website is to help you and other traders to make independent investment
decisions.
1.3. Using an internet-based system always involves risks; for example, the failure of hardware, software, and internet
connection. We do not control signal power, its reception or routing via the internet, configuration of your equipment,
or the reliability of its connection, and we shall not be held responsible for any communication failures, distortions,
or delays when using our online services.
1.4. The decision to open an account and use our products and services is entirely yours. It is important that you
understand the risks involved, have adequate investment resources to bear such risks, and monitor your positions
carefully. You should make careful, considered, and independent decisions, both upon joining Investing AI and while using
our online services.
1.5. When you trade, you are exposed to the performance of the underlying or reference instrument or asset to which the
trade refers, including foreign exchange, indices, and commodities, each of which has its own features and risks. You
should make sure you understand these risks before trading with us.
1.6. You should be aware that all trades through Investing AI are made on over-the-counter (OTC) markets. This means that the
trades we offer do not take place under the rules of any recognised, designated, or regulated exchange. As a result,
engaging in these trades may expose you to substantially greater risks than the investments that are traded under
such rules.
1.7. Please note that prices in the market can change very quickly, so the execution price may not necessarily be instantly
visible once your order has been filled.
1.8. You are responsible for managing your tax and legal affairs, including making any required regulatory filings and/or
payments and complying with any applicable laws and regulations. We do not provide any regulatory, tax, or legal
advice. If you are in any doubt about the tax treatment or liabilities of the products available on Investing AI, please seek
independent advice.
1.9. It is your responsibility to monitor all of your positions closely. During the period that you have any open contracts,
you should ensure that you have the ability to access any accounts you hold with Investing AI.
1.10. We may have access to information not available to you, acquired trading positions at prices not available to you,
and interests different from your interests. We are not under any obligation to provide you with any information in
our possession or interfere in your trading or trading decisions in any way.
1.11. Unless stated otherwise in the supplementary terms, we execute all the orders we receive from you as the
counterparty to your trades. We shall act as a principal and not as an agent on your behalf for the purpose of order
execution. You agree that over time, we may earn money out of your potential aggregate loss.
Terms and conditions | Risk disclosure
4
2. Cryptocurrency trading risks
2.1. You should be aware of all the risks associated with cryptocurrency trading and seek advice from an independent
financial advisor and/or legal advisor if you have any doubts.
2.2. If cryptocurrency exchanges and wallet providers get hacked or become insolvent and as a result you lose your
cryptocurrencies, there is no guarantee that they, or any funds you may have invested, will be returned to you. It is
your responsibility to store your cryptocurrencies securely. We will not accept any liability for any loss or damage
that arises, directly or indirectly, from the theft of your cryptocurrency or the insolvency of any exchanges and wallet
providers that you use.
2.3. Cryptocurrency-related transactions that occur on the blockchain might take place without the supervision and
regulation of financial institutions and government agencies. This means that banks, payment service providers,
or regulators cannot assist you in the event of any fraud, mistake, or other events leading to a loss in any
cryptocurrency related transactions.
2.4. It is your responsibility to check what rules and protections apply in your relevant jurisdiction before investing and/or
trading in virtual currency and/or trading on CFDs relating to virtual currency.
3. CFD trading risks
3.1. The prices of the underlying instrument that a CFD trade refers to may fluctuate rapidly and over wide ranges, even
dropping to zero in the case of cryptocurrencies. These fluctuations may be caused by unforeseeable events or
changes in conditions that neither you nor we can control. You may lose the entire sum that you have invested, and
in some cases, your loss may even exceed the sums you have invested and/or deposited with us.
3.2. Margin is inversely proportional to leverage, which means if you choose a lower leverage, your required margin will
increase. When you invest in a leveraged product, your returns can be multiple times higher than the margin, but
your losses can also be multiple times higher, and you need to be aware of the risk.
3.3. The system fills orders on a first-in, first-out basis, i.e. based on the sequence of the order received. The sequence
in which orders are filled is beyond our control. As a result, you may find it difficult or impossible to close a
position at the intended price stipulated in your stop order during certain market conditions. In highly volatile
trading conditions, a stop order will not necessarily limit your losses to the amounts you intended because market
conditions may make it impossible to execute such orders. Therefore, your exit price is not certain. In short, a stop
order is not a guarantee because it cannot operate in all market circumstances. Nevertheless, stop orders are a
useful risk management tool.
3.4. We do not monitor the open positions of your account on your behalf. It is your responsibility to monitor your open
positions and make sure that your exposure matches your risk appetite.
3.5. While we try to close out your open positions if and when the margin level for your DMT5 real account reaches or
falls below the stop out level, we do not guarantee that your open positions will be closed in such circumstances.
To keep the trade open, you may need to deposit additional funds so as to retain sufficient margin for executing the
trade.
3.6. When you are trading on MT5 or Investing AI X and click on ‘Buy’ or ‘Sell’, your order will be filled at the best possible
price with one of our liquidity providers (according to the best streaming price at the time of your order placement).
3.7. Your order is fulfilled when the order hits the liquidity provider’s server. You can see the confirmation of your closed
trades on the History tab on the DMT5 or Investing AI X platform.
Terms and conditions | Risk disclosure
5
4. Digital options, spread options, and multipliers trading risks
4.1. The prices of the underlying instrument that digital options, spread options, and multipliers trades refer to may
fluctuate rapidly and over wide ranges. These fluctuations may be caused by unforeseeable events or changes in
conditions that neither you nor we can control. You may lose the entire sum that you have invested.
5. Investing AI P2P risks
5.1. Investing AI P2P is Deriv’s peer to peer exchange service, a simpler method for deposit and withdrawal. We do not
encourage foreign exchange currency speculations on Investing AI P2P. You should not treat the purchase of foreign
currencies through Investing AI P2P as an investment unless you are prepared to run the risk of losing on your investment.
5.2. You fully accept the risks associated with peer-to-peer exchanges, including but not limited to the credibility risks
concerning the counterparties to your exchanges and the risk of transaction obstructions by banks or other financial
intermediaries. You understand that we have no control over Investing AI P2P fiat transactions and accept no liability for
them.
5.3. You realise that placing orders for selling Investing AI credits (a Sell order) calls for even more care than placing orders
for buying Investing AI credits (a Buy order) because as soon as a Sell order is executed, it is irreversible and may not be
cancelled.

Segurança e privacidade

Como usamos e protegemos as informações que você nos fornece

Table of contents
1. Collection and use of information 3
2. Profiling and categorisation 4
3. Transfer of data 4
4. Access to data 4
5. Data retention 4
6. Your rights 4
7. Marketing 5
8. Security statement 5
9. Cookies and related technologies 6
10. Links to other websites 6
Terms and conditions | Security and privacy
3
Security and privacy
The Investing AI of companies follow applicable data protection laws in full. In keeping with these regulatory measures, we use
your personal data according to the principles of fair, lawful, and transparent information processing. Here you will find the terms
and conditions that deal more specifically with our security and privacy policy and the way we use cookies.
1. Collection and use of information
1.1. When you open a Investing AI account via our website, we require you to provide your personal information in the account
opening form. This may include personal information like your name, address, email address, telephone number,
and date of birth. In all instances, it is necessary for you to provide us with such personal information so that you can
enter into a contract with us and enable us to provide our services to you and fulfil our legal obligation. If you do not
provide us with the required information, we shall not be able to offer you our services.
1.2. We use your personal information for the following purposes:
1.2.1. Processing your account registration and helping you manage your account
1.2.2. Processing your trades and transactions
1.2.3. Verifying that you are the legitimate account owner and proper recipient of withdrawal payments
1.2.4. Assisting you with any queries about our products and services
1.2.5. Providing you with advertising communications and notifications about your account and our services
1.2.6. Filling in all the legal and regulatory obligations that we have, including licensing requirements, anti-fraud
requirements, and anti-money laundering laws
1.2.7. Analysing user trends to identify how we can improve our products and services
1.3. We reserve the right to ask you for further information whenever needed. For example, we may ask you to send us
additional acceptable documents to confirm the authenticity of your account details or any withdrawal request.
1.4. You agree that when you use the Live Chat feature on our website and applications, all personal information that
you enter in the chat channel, including but not limited to your first name and email address, is processed by us and
stored in our databases.
1.5. We hold all the personal data that we collect from you with due diligence and only process them for purposes that are
required or allowed by law. This includes, but is not limited to, obtaining and sharing certain information with third
parties for credit or identity checks to follow legal and regulatory obligations. In some cases, we may process your
data so that we can carry out our obligations to you.
1.6. You may update your personal information at any time by logging in to the Settings section of your account. It is
your responsibility to make sure that we are immediately informed of any changes in your personal information.
You should note that if you provide us with inaccurate information, or if you fail to notify us of any changes to the
information you had given us, this may affect the quality or availability of our services to you.
1.7. We may transfer relevant personal and financial data to any company within the Investing of companies where it is
necessary for the performance of a contract with you related to our services.
Terms and conditions | Security and privacy
4
2. Profiling and categorisation
2.1. We reserve the right to use the data that we collect and assess to profile you in relation to our products. We do this
manually with the assistance of automated processing. In this way, we shall be able to provide you with the most
appropriate products and services.
3. Transfer of data
3.1. We may transfer relevant personal data to any company within Investing AI where it is necessary for the
performance of a contract with you related to our services.
3.1.1. We may need to transfer your personal data to any of our business associates or payment providers within or
outside of the European Economic Area (EEA), including countries that might not offer an equivalent level of
protection of personal data, for the purpose of processing by third parties.
3.1.2. We may also transfer your data to third parties outside the EEA for content delivery services, customer
relationship management services, and communication and marketing services.
3.1.3. In all instances, we take all reasonably necessary steps to ensure your personal data is treated securely and
in accordance with this privacy policy and in compliance with any applicable data protection laws. These
steps may include placing a contractual obligation on third parties or ensuring that third parties receiving
your data are certified under an approved certification mechanism.
4. Access to data
4.1. If a law or regulation or the order of a court of a competent jurisdiction or a governmental or law enforcement agency
requires us to disclose your personal or financial information, we shall promptly notify you, as deemed appropriate,
to give you the opportunity to seek protection for the information for which disclosure is sought unless we are legally
prohibited from doing so. Any such disclosure shall not be interpreted as a breach of these terms and conditions.
5. Data retention
5.1. We keep your information for the whole duration of your subscription with us. If you choose to close your Investing AI  
account, your data will be kept only until our legal and regulatory obligations on data retention are met. We shall
delete your data when the applicable retention period expires. The criteria we use for determining the retention
period for your personal data will be any applicable regulatory requirements or legal obligations, including tax,
financial, and anti-money laundering laws, or to establish or defend potential legal claims.
6. Your rights
6.1. You may find below a list of your legal rights regarding your personal data, not all of which may be applicable to you at
any one time:
6.1.1. Right of access to your personal data: this enables you to request and receive a copy of all the personal data
we hold about you.
6.1.2. Right of rectification: that is to request the correction of any personal data that we hold about you and are
either inaccurate or incomplete.
6.1.3. Right to erasure: that is the right to obtain the erasure of your personal data, provided, among others, the
personal data in question are no longer necessary in relation to the purpose for which they were collected.
6.1.4. Right to restriction and right to object: you have the right to restrict our processing activities or to object to
the processing of your personal data.
6.1.5. Right to data portability: that is to request a copy of your personal data in a digital format and, where
possible, ask us to transfer it to another company.
6.2. The right to erasure is not an absolute right. We have to comply with retention requirements set out on any applicable
laws, including financial regulations and anti-money laundering laws.
Terms and conditions | Security and privacy
5
6.3. You can make any of the requests set out in 6.1. above by emailing our data protection officer directly at artesimas@gmail.com or by using the contact details on our Contact us page.
6.4. If you are unhappy with how we handle your personal data, you can file a complaint with us. If you are not satisfied
with the outcome of our internal complaints procedure, or if you consider that your complaint has not been handled
correctly, you may lodge a complaint to our lead supervisory authority on data processing practices, as previously
explained in more detail in the section entitled Complaints and disputes.
7. Marketing
7.1. You have the right to opt out of receiving marketing materials from us. This can be done by either not providing your
consent to receiving marketing materials when opening an account with us or by revoking it at any point during the
period that you hold an account with us. In both cases, we shall not send any marketing materials to you.
8. Security statement
8.1. We make sure that your personal data and transactions are secure by taking the following measures:
8.1.1. Your password and login ID are unique and passwords are hashed so that even our staff cannot read them.
As such, we cannot retrieve your password if you cannot recall it. Instead, we will send you a link to set a
new password yourself.
8.1.2. All credit card details are submitted directly to the Visa/Mastercard network using the latest SSL encryption
technology in accordance with bank policies.
8.1.3. Access to your personal data is strictly prohibited for all Deriv staff, with the exception of key Deriv personnel
only in circumstances where this is required for the proper performance of their duties.
8.1.4. Our information security policies are based on industry best practices in access control and business
continuity.
8.1.5. On a best-effort basis, we try to verify your identity and implement measures to detect fraud to help protect
you from unauthorised access to your account. We also monitor account activity for signs of unusual activity
that might indicate fraud. We work with collection and law-enforcement agencies in case of fraud issues.
8.1.6. It is your responsibility to maintain the security of your login details, any linked email address, and any
personal computer or device on which your account is accessible (for example, by password protection,
screen locking). We shall not be held responsible for any unauthorised use of your account when we are not
at fault.
8.1.7. Whether you use a shared device or your own device in a public place either offline or on public WiFi, doing
so might put the information that you enter or receive in danger of being captured. To protect your data in
such cases, it is solely your responsibility to take the following precautions and educate yourself on other
security measures you can take:
8.1.7.1. Do not send or receive private information unless you are using a secure webpage (preferably, use
a secure, encrypted Virtual Private Network (VPN).
8.1.7.2. Make sure that you have effective and updated antivirus/antispyware software and firewall running before you use public WiFi.
8.1.7.3. Do not leave your device unattended.
8.1.7.4. Avoid financial transactions that might reveal valuable passwords or personal information such as
credit card numbers.
8.1.7.5. Use the browser tools to delete files and cookies and clear your browsing history.
8.1.7.6. Do not save your login credentials on a shared device.
8.1.7.7. Always log out of account-based websites at the end of the session.
8.1.8. You must notify us immediately if you become aware that your login details have been lost, stolen, or
otherwise disclosed to third parties.
Terms and conditions | Security and privacy
6
9. Cookies and related technologies
9.1. Cookies are small text files stored on computer drives and are widely used to improve website functionality and user
experience. All recent versions of browsers give you a level of control over cookies. You can delete all cookies that are
already on your computer, and the browser can be set to prevent them from being placed. However, choosing not to
accept our cookies may affect the quality and usability of our products and services.
9.2. You should note that our website generates log files that record the IP addresses of accesses to your account, login
attempts, and device information such as the manufacturer, model, operating system, and browser. We gather
this information to help us investigate your account in the unlikely event that it is accessed by unauthorised users.
Information supplied by certain cookies also helps us understand how visitors use our products and services so that
we can improve them.
9.3. Our cookies are not considered dangerous and are not designed to access any other information on your computer.
9.4. We use the following types of cookies, after having received your consent where this is required:
9.4.1. Strictly necessary cookies: These cookies are necessary for the operation of the website. They include, for
example, cookies that enable you to navigate our website and to log into your account.
9.4.2. Functionality cookies: These cookies are used to enhance the functionality of our website by allowing us to
remember your preferences.
9.4.3. Third-Party targeting cookies: These cookies are used to deliver adverts that are more relevant to you.
They allow you a better experience when using other third-party websites that include social media sites
in conjunction with our website. Cookies used for this purpose are placed on our website by third-party
advertising networks on our behalf and with our permission.
9.5. In addition to cookies, we may also use other similar technologies on our websites, such as web beacons and pixels
to help us customise our websites and improve your experience. Web beacons and pixels usually take the form of a
small, transparent image that is embedded in the website or in an email. They are used to track the number of users
who have visited particular pages and acquire other statistical data. They collect only a limited set of data, such as
cookie number, time, and data of the page viewed, and a description of the page on which they reside.
9.6. To provide you with a better experience, some of our services may require permission to access your cloud storage
services, such as Google Drive, to save or load Dbot trading strategies. In such instances
9.6.1. We do not store any data related to your cloud storage service on any servers. All files are downloaded on
your local machines.
9.6.2. We do not share any data related to your cloud storage service with anyone.
9.6.3. We only access your cloud storage when your action initiates it. You can disconnect your cloud storage
service at any time.
9.7. By accepting our use of cookies, you consent to the use of all types of cookies described in this policy. If you reject the
use of cookies, only those that are necessary for the website functioning will be used, but this might have a negative
effect on our services to you.
10. Links to other websites
10.1. Our website contains links to other websites and may contain banner or icon advertisements related to third-party
websites. These websites and their advertisements may submit cookies to your web browser, which is beyond our
control. We are not responsible for the privacy practices or the content of such websites. We encourage you to read
the privacy policies of these websites because their practices may differ from ours.

Negociação responsável

Entenda os riscos de negociar online. Nunca negocie usando dinheiro emprestado, ou dinheiro que você não pode perder.

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Use nossa conta demo gratuita e negocie com fundos virtuais ilimitados. É a maneira mais fácil de aprender a usar os nossos produtos.

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Estabeleça um limite para as suas perdas, e cumpra-o. Deixe de lado alguns dos seus ganhos para evitar perder todo o seu dinheiro.

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Negocie com sabedoria, e não deixe que suas emoções influenciarem as suas decisões. Não negocie quando estiver propenso a um mal julgamento.